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Apple Subscription HelpFound something that doesn't work right? Let us know so we can fix it.
Report via EmailUpdated February 2026
SnapFix is an AI-powered repair guide app. Take a photo of something broken, and our AI analyzes it to give you step-by-step instructions to fix it yourself.
When you upload a photo, our AI (powered by GPT-4 Vision) examines the image along with your description. It identifies the problem and generates a detailed repair guide including required tools, step-by-step instructions, safety warnings, and estimated repair time.
Yes! SnapFix offers a free tier with 3 AI analyses and 10 follow-up questions per month. For unlimited access, you can upgrade to SnapFix Pro with weekly, monthly, or yearly subscription options.
You can cancel your subscription anytime through your iPhone's Settings > Apple ID > Subscriptions. Your Pro features will remain active until the end of the current billing period.
Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for your purchase.
While our AI provides helpful repair guidance, the instructions are generated by artificial intelligence and should be used as a starting point. Always exercise caution, use proper safety equipment, and consult a professional if you're unsure about any repair.
SnapFix generates repair guides in your device's language. Currently supported languages include English, German, Turkish, Spanish, and French.
We take your privacy seriously. SnapFix uses anonymous authentication — we don't collect your name, email, or personal information. Photos are processed for AI analysis and stored securely. Read our full Privacy Policy for details.
If an analysis fails, you can tap "Retry" to try again. Make sure you have a stable internet connection and that your photo clearly shows the item. If the problem persists, contact us at hallo@berndigital.ch.